I want to know actually what is call centre is about. Wat is the process actually getting in an call centre. And what preparation should be made for getting call centre jobs..
the three basic type of call center
An indbound where agents answering incoming calls.
An outbound Where agents placing outgoing calls.
A blended where agents both receive incoming calls and place outgoing calls.
for getting a call centre job
you are graduate & very good in written & spoken enlish.