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Help setting up call center in Mexico

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  • #18503 Reply

    Hi, we currently have a call center in the U.S. and want to expand the call center to Mexico.

    We use Avaya IP office 500.

    We want to setup an office in Mexico and have the phones there to be part of our phone system in the US. Ex. We want to be able to dial an extension number and have the phone ring in Mexico.

    Voice Quality is very important to us.

    Can anyone guide us as to what we need in terms of connectivity and hardware?

    Thank you

    #18504 Reply
    Bhisham Kakwani

    Hi Patrick

    You can go for iTG products they have one solution which can easily fulfill l your requirement that is multi location.They have a good brand image in international market .


    #18505 Reply

    Hi Patrick!

    You are on the right track! Lowering your expenses by outsourcing is every sucessful business’s next step.Just keep in mind that lowering expenses might mean compromising you customer´s expectations…..

    Now…. have you considered COLOMBIA?

Viewing 3 posts - 1 through 3 (of 3 total)
Reply To: Help setting up call center in Mexico
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