it’s good you want to start a cc/bpo it is one of the fastest growing industry nowdays,to discuss all the above points, it is imp.to know which proceess you want to go with like international domestic etc ,then we can discuss the things easily
It’s good to hear you want to start a center in coimbatore. The investment depends on what you want to start and which process. They are many company’s which do end-to-end solutions.They will assit you from the starch and will assist in getting you the process also.
You can contact them to start/rampup a call center.
Opportunity are tremendous to grow in this industry . Start with Basic Qestions to reach at you starting Decision,
1.No. Seats 5 to 24 or 24 to 50
2.Data Procesing Bais or Voice Processing.
3.Domestic or International
4.Inbound Or Outbound