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16th September 2007 at 13:02 #18139BeenaGuest
I am interested to start a call centre / BPO in Coimbatore. Please guide me the procedure and also the investment required etc. Also let me know the opportunity of getting works.
Beena17th September 2007 at 08:21 #18140Bhisham.kGuest
it’s good you want to start a cc/bpo it is one of the fastest growing industry nowdays,to discuss all the above points, it is imp.to know which proceess you want to go with like international domestic etc ,then we can discuss the things easily
Bhisham k.17th September 2007 at 08:21 #18141rajeshwaran.saGuest
Hi Ms. Beena,
It’s good to hear you want to start a center in coimbatore. The investment depends on what you want to start and which process. They are many company’s which do end-to-end solutions.They will assit you from the starch and will assist in getting you the process also.
You can contact them to start/rampup a call center.
thanks & Regards.,
rajeshwaran.sa17th September 2007 at 12:14 #18142Jigar AminGuest
Opportunity are tremendous to grow in this industry . Start with Basic Qestions to reach at you starting Decision,
1.No. Seats 5 to 24 or 24 to 50
2.Data Procesing Bais or Voice Processing.
3.Domestic or International
4.Inbound Or Outbound
Start with minimum 10 seats domestic Inbound & Outbound Call centers,
List out 1st Provider of call center Hardware Provider i.e. Telephon lines, telephone , Internet service provider , Complite Computer sytem provider , Telephones ,
List out Provider of software i.e. Dialer (Predictive/Progresive/Manual Dialer)
List out contacts and sources from where you get the leads to run your Call Center.
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