Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

Change management

Viewing 1 post (of 1 total)
  • Author
  • #17902

    Here is a scenario I am under-going , your help is really appreciated.

    With 150 seats and a campaign which until recently was purely inbound “Customer service” focus – to a business demand to evolve the centre to more sales focused environment.
    I find myself in the position were i need to create a plan to evolve the environment with as little impact as possible to resource and output.

    How do you feel this should develop?Have you had experience in the past?

    Thanks in advance for your guidance.


Viewing 1 post (of 1 total)
  • The forum ‘Call center’ is closed to new topics and replies.