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Call center software

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  • #17802 Reply
    mathew
    Guest

    I am evaluating, making an investment in call center and contact center software. I am looking for an ip telephony / VoIP based solution.

    Please suggest the best.

    #17803 Reply
    PHB
    Guest

    Many people are looking at Open Source, Asterisk-based solutions. It is inexpensive and more flexible.

    It is probably the next wave for software in the industry, although you will need to secure support.

    Paul

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