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call center volume

  • This topic has 0 replies, 1 voice, and was last updated 17 years ago by Xinyi.
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    I am interested in the call center call volume of the major telcos. Do anyone knows the annual call volume of DoCoMo, vodafone, T-Mobile or Organge? and how many call center staff is handling thoses calls? What volume is handled by the automate IVR. Thanks!

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