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7th July 2004 at 09:58 #16372SultanGuest
This forum is a great meeting point to discuss call center issues.
I am also trying to setup between 5 and 10 seat call center in Karachi, Pakistan.
I have done some research and have found expenses like salaries, rents, VoIP cost, per seat cost, etc.
What I can’t find out is what is the registration process and cost for Gov. of Paksitan?
Do I need any server on my side to work with?
Can I work with ISDN or DSL with 256K data rate?
Thank you in advance for answering my questions.
Sultan9th July 2004 at 09:09 #16373Harris IqbalGuest
The registeration process is very simple. If you visit PTCL’s website you will find the complete information. Yes you would require a server at your end that would be connected to your Telephony Gateway with the IP of your ASP assigned to it. I would not recommend DSL. Clearpipe IP or IPLC (if affordable for you) are better solutions for bandwidth.
– Harris23rd July 2004 at 09:48 #16374EhsunGuest
I’m about to setup a call center in Pakistan. Can you please advise me if VoIP is a good solution or otherwise. I’m absolutely cost concious. Secondly, I shall be gratful if you can tell me what necessary steps be taken and enlight some ideas on methodology.27th July 2004 at 10:23 #16375Harris IqbalGuest
VoIP is a little shaky in Pakistan. You will at times encounter a delay and voice may also break at times. However, this may vary from solution to solution. I would, if feasible, recommend IPLC. This would assure excellent quality and guaranteed connectivity.
– Harris9th August 2004 at 10:45 #16376EhsunGuest
Thank you for your helpful advise. I am considering IPLC. Would you tell me something on rest of the helf circuit from abroad. I mean which country it is best to get it from and how?
Regards11th August 2004 at 00:42 #16377SultanGuest
I’ve checked IPLC quality. It’s awesome. How much does it cost though?
Thanks11th August 2004 at 00:42 #16378saifGuest
Pakistan is Now good market for call center we also get services from VOixs Technologies USA, site address is http://www.voixs.com. They are giving us Dam good services.
Their hardware Bandwidth consumption is so good and technically they are much strong then other one service provider.
Saif25th August 2004 at 11:14 #16379lionell artemusGuest
I would like to no the standard protocal a lined with starting a call center?14th September 2004 at 10:41 #16380Francis JoaquinGuest
Good day. I came across your inquiry at this forum and would like to provide you an open invitation to build your call center here in the Philippines. I am in charge of end to end business processing and will guarantee you more options for your investment. Just for your information about outsourcing here in the philippines, most of the major key players of the industry have shifted a portion of their operations here because of the many opportunities in terms of manpower acquisition, direct costs, and operational expenses. All these services are one of the most competitive in terms of expanding your investments. You may send your reply to my personal email address so that I may be able to provide you with more in-depth answers on outsourcing here in the Philippines. Best of luck and have a great day ahead of you.