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US callcenter price

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  • #16369 Reply
    iris
    Guest

    Hi, can anyone tell me what the average price per hour is in the USA.

    I know it depends on projects but please send me indications of prices for inbound, outbound, etc.

    Or if you can give some examples it is also ok.

    Thanks

    #16370 Reply
    GKM
    Guest

    Hi,

    10 to 40 USD / Hour

    You have Level 1 and Leve2 Agents
    depending on their capability and prices vary accordingly.

    gkm

    #16371 Reply
    Harris Iqbal
    Guest

    Iris,

    This could really vary on the pricing structure you deploy. For purely inbound call center services, it could be something around $8 – $30.

    For outbound, it could be an hourly rate similar to inbound. Or it could be a lower rate with comissions given per sale.

    There are many ways to adjust the cost. It all depends on you and the client.

    Regards
    – Harris

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