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Call Tracking Requirements

  • This topic has 0 replies, 1 voice, and was last updated 20 years ago by Edna.
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    Edna
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    Does anyone know of a site or have a template for capturing and documenting call tracking requirements? We are going to virtually connect three call centers and want to implement Call Tracking and CRM across the board. Any information provided will be very much appreciated.

    Thank you – Edna

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