For a specific client I am looking for an arrangement with an existing call center to act as a backup to our center in Islamabad, Pakistan.
We require 24X7X365 backup for 24 seats. Our worst case analysis is around 50% down time and optimum is 97.5%
If anyone is interested then let me know. Ideally a center in SriLanka or India for timing purposes.
[Moderator’s note: Any replies to this message will be considered commercial and the person posting is required to pay a small fee towards our marketing costs. Attempts to post free messages on this topic will be rejected.]