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Call Centers req. for redundancy

  • This topic has 0 replies, 1 voice, and was last updated 17 years ago by Saeed Qadri.
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    Saeed Qadri
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    Hi All,

    For a specific client I am looking for an arrangement with an existing call center to act as a backup to our center in Islamabad, Pakistan.

    We require 24X7X365 backup for 24 seats. Our worst case analysis is around 50% down time and optimum is 97.5%

    If anyone is interested then let me know. Ideally a center in SriLanka or India for timing purposes.

    Best Regards

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