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how to start a call center

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  • #16025 Reply
    Richa Asthana Prakash
    Guest

    Hi All,
    I\’ve read all the queries and responses on this forum and almost all of them are about how to start a call center. I have the same question, only I haven\’t found an answer to it. I would like to know what kind of an investment does it take to start a 02-05 seat call center and from where can i get info abt the technology to be employed?
    best regds
    Richa

    #16026 Reply
    Charles
    Guest

    Richa,

    can you share any responses you receive with me? Much appreciated.

    #16027 Reply
    pn sundaresh
    Guest

    hi,
    Call center is a professionally managed center for handling queries,process,marketing etc.In a call center depending on the applications, you may require switch,multplexer,dialer,voice logger,agents desktop,bandwidth,co-location,CTI etc.The average cost per agent works out to be Rs.60,000 with min of 24 seats and IPLC cost etc.if you are interested, please contact me.

    #16028 Reply
    Richa Asthana Prakash
    Guest

    Hi Sundaresh,
    Thanks for the basic information. how can i get in touch with you?

    Rgds
    Richa

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