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operating procedures

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  • #15882 Reply
    hongchilim
    Guest

    Hi,

    Anyone ever came across operating procedures/policies for a call center? Kindly provide me pointer. Thanks.

    regards, hongchilim

    #15883 Reply
    barb
    Guest

    Did anyone answer you on this? I’m interested as well….

    #15884 Reply
    Saeed Qadri
    Guest

    CIAC Course has some pointers on people management. The course itself is wonderful. SOPs can be derived from their courses.
    My 2 cents

    Regards
    Saeed Qadri

Viewing 3 posts - 1 through 3 (of 3 total)
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