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Call Centre

  • This topic has 6 replies, 1 voice, and was last updated 16 years ago by Rafi Khan.
Viewing 7 posts - 1 through 7 (of 7 total)
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  • #15784 Reply
    Anil Ojha
    Guest

    Dear Sir

    I am software Proffessional and I want to open a call centre at hyderabad. Can U suggest me How to and whom to approach for opening a call centre.

    Thanking You

    Anil Ojha

    #15785 Reply
    Steve Turton
    Guest

    There a many companies in the USA and Canada who can supply you with a Virtual Call Centre…. no need to invest in the hardware.

    Find one and compare to the Traditional Call Centre & Outsourced Call Centre.

    #15786 Reply
    Saeed Qadri
    Guest

    Hi,

    Steve is right, for startups ASP or hosted call center solutions are very desirable. Almost turn-key, minimum investment and these days they are really catching up on voice quality etc.

    Regards
    Saeed Qadri

    #15787 Reply
    Gujjar Khan
    Guest

    Dear Saeed,

    What is the bandwidth requirement for a hosted call center?

    Where can I find one that is really affordable?

    #15788 Reply
    Saeed Qadri
    Guest

    Bandwidth requirements are dependent on the compression you will use on the IP circuit. But frankly I am yet to see any ASP working efficiently on less than 22-24k per seat.

    Theoreticaly they should work on either of 6K, 12k, 16k, or 32 k compressions. A safe bet will be around 30kbps with data and screen pops.

    Regards
    Saeed Qadri

    #15789 Reply
    Jazz
    Guest

    Cyou please provide references for quality virtual call center providers, thank you.

    #15790 Reply
    Rafi Khan
    Guest

    Looking to establish a call center in middle east – dubai any one can advice me. How to proceed with. Thanks & Regards Rafi

Viewing 7 posts - 1 through 7 (of 7 total)
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