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Information on outsourcing a call center

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  • #15465 Reply
    Liat
    Guest

    Hi,
    I’m looking for information on outsourcing a call center of a telecommunication company: what should I consider on whether to outsource? looking for case studies, statistics, trends, facts & figures on the subject with the emphasis on the telecommunication industry.
    Thanks.

    #15466 Reply
    Ajai
    Guest

    Where are you located and how large is the outsouring need?

    #15467 Reply
    Nishant
    Guest

    Hi Liat,
    Where are you located and what is ur need of outsourcing, what product project do u want to outsource?
    We are middle level s/w and service company in India provide quality solution on time to our customers!
    reply me back! i may be able to help u in any other way.
    Thanks and Regards,
    Nishant

    #15468 Reply
    Looking for case studies
    Guest

    Thanks for your help,
    At the moment I’m focused on studing the field – I’m mainly looking for case studies, trends etc.

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