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Call Center setup ??

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #14284 Reply
    Akshay
    Guest

    Can anybody give me a reference on setting up a 500 seater call centre in India?.

    Reference

    Costs involved
    Technology used

    Regards
    Akshay

    #14285 Reply
    Ajai
    Guest

    Hi Akshay,
    Cost would be about Rs 5-6 lakh/seat.
    Regards,
    Ajai Bhatnagar

    #14286 Reply
    ananda mitra
    Guest

    Hi, I am a Consultant for Call Centers/BPOs.
    the present cost per seat is between 4.5- 5 lakhs per seat. But other details reqd regarding what kind of call center you wish to set up, whether you have the client etc. Pls provide complete details then I might be of some help.
    Ananda Mitra

    #14287 Reply
    deepak
    Guest

    i want to set up bpo unit how much investment reqired

    #14288 Reply
    CARA
    Guest

    Dear Deepak,
    BPO by itself is a broard term. You will have to define what area in BPO would you be interested.
    CARA

    #14289 Reply
    ananda mitra
    Guest

    Hi deepak

    Primarily you should think of setting up a call center which you can elevate to a BPO depending on client requirement ,the kind of process you get and prove the capability to handle. The smallest feasible project is of a 24seater center. This will require a 2 meg link connection and an investment of 1.20 crore rupees.

    #14290 Reply
    Akanksha.d
    Guest

    cost per seat:3.5 lakhs

    We implemented the call ceneter for second largest group in India.

    #14291 Reply
    ananda mitra
    Guest

    hi akanksha, your cost is really admirable. If you can let me know what tech you used and how many seats were there please. I would like to communicate to youfurther.

Viewing 8 posts - 1 through 8 (of 8 total)
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