- This topic has 5 replies, 1 voice, and was last updated 17 years, 5 months ago by Navin.
16th July 2002 at 13:32 #13665DanielleGuest
I would greatly appreciate any help available for my current MBA project for International Business. I am required to select three countries and identify which is the best fit to open an outsourced call centre consulting firm, specialising in call centre training, human resources & business consulting – India, Singapore or Ireland.
Any assistance that could be provided to me of the basic advantages and disadvantages of setting up & outsourcing call centres in India, particularly from an economic view, would be greatly appreciated.
Thank you all in advance.
Cheers, Danielle.16th July 2002 at 19:32 #13666Vishal JhambGuest
India is the most economical and best suited option for any consulting firm to open its office. We can discuss further……
Call Centers3rd September 2002 at 12:23 #13667Pooja PatelGuest
I would greatly appreciate any help from your’ll in relation to my bachelors of Business course currently doing in Auckland(NZ).have to prepare a report makin a call centre in India(Bombay).Noting down its advantages of opening a centre in Mumbai.can you please if possible send me some information related to my report through email.hope to hear from u soon.
regards10th September 2002 at 09:15 #13668MohitGuest
Can you let me know the details of the kind of information you are looking for so that I can help you.
Mohit8th November 2002 at 16:19 #13669RajGuest
I am presently doing my Masters in Business in NZ and aiming to do a thesis on Call Centres in India now and in the future. I have been in a call centre manager for eight years in NZ/Australia and do have some idea about the industry but would prefer specific information about India.
Raj12th April 2003 at 09:23 #13670NavinGuest
I am doin my Masters in Business Studies at Massey, NZ and i am working on a project for NZ call centres. Though i have prior exposure to call centres in India, i am looking for Industry relevant information and some specific information pertaining to call centres. It will be helpful if someone in this forum who is working on a project of similar nature gets in touch through e-mail.