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CTI Training

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    I see a great demand for telecom professionals with good knowledge on the technical side (i.e)implementing a call center and supporting a call center with indepth knowledge on the switching technologies, technologies on IVR etc..
    I want to know who conducts such training progarms in India.
    I know there are a lot of such training progarms in the US.
    Will some one be able to help me.

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