Operating Procedure Helpdesk This topic has 6 replies, 1 voice, and was last updated 20 years, 8 months ago by Prod. Viewing 7 posts - 1 through 7 (of 7 total) Author Posts 4th April 2002 at 12:44 #12523 MaggieGuest Can you assist with a contact, or point of direction/ I am looking for a generic Standard Operating Procedure for a Helpdesk (IT), or a Call Centre. 25th April 2002 at 09:03 #12524 orlandoGuest I am also in URGENT need of some SOP Standard Ops Procedures for a Call Center 27th May 2002 at 11:20 #12525 ProdGuest Looking for the same…anyone receive any info as yet? 27th May 2002 at 17:33 #12526 MaggieGuest No luck yet on our requests. I have also been searching other sites with no result. 28th May 2002 at 10:42 #12527 MaggieGuest Try sites: http://www.helpdesk.com http://www.philverghis.com http://www.bizmanuals.com then search for “standard operating procedures” 28th May 2002 at 10:43 #12528 ProdGuest Yeah, it has been tough finding anything thus far….try this site, might find something you can use.. http://www.green-office.com/info/dyk_writingpandp.htm let me know….take care Prod 29th May 2002 at 09:55 #12529 ProdGuest Thanks…will check them out! Author Posts Viewing 7 posts - 1 through 7 (of 7 total) The forum ‘Call center’ is closed to new topics and replies.