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Hi we are setting up a 120 seat Outbound call center in Hyderbad I want to know how much bandwidth IPLC do I need to take from VSNL
any one who has the answer let me know any suggestion are welcome
Here is a suggestion
1. Assume 8K per call center staff. for 120 seats,this will work out to 960 K.
2. Assume that you have 10% additional staff in supervisory cadre (or 12 seats) who will use 40% of time. This requirement will work out to 38.4 K
3. Assume overhead of 20% to both the above. The total will be 1.2*998.4 = 1198.08 KB.
4.Take a bandwidth of 1280 KB. you can provide additional provisions for growth and other traffic
this link could be interesting
Hope this helps
What ever Mr. Chandra is correct and also it depnds on the technology ( PC Based / Switch based) and Compression methods.
On PC Based for every 64 channel..8 Lines are theoritical, but in practice U won’t get more than 6 calls with noice free. If you go beyond 7 you can observe Noice and other factors..
Hi is there a calculator available for doing this calculation where we have to just enter data and let the calculator do the rest
PRASAD IS ABSOLUTELY CORRECT.
WITH VOICE COMPRESSION U DONT PRACTICALLY GET PURE 8 VOICE CHANNELS FROM A 64KBPS LINK.
Hi Chandra, Prasad, Mukund and Sanjay Thanks a lot for the information
Chandra thanks very much for giving URL it has got lot of information which I wanted to know
Thanks very much
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