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Starting A Call Center

  • This topic has 1 reply, 1 voice, and was last updated 19 years ago by Larry.
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  • #11850 Reply
    Ben Robisnon

    I am working with a startup company and have been assigned starting up the call center. I need help getting started…goals, criteria, software, things to consider, etc. Any info is greatly appreciated.

    #11851 Reply

    I am the new Project Manager for a new call center. We will be utilizing our current staff as referral coordinators. I just need some general help in how to get started. We will not be utilizing any sophisticated phone systems or software for now. We will be using our current phone system and database for referral intake.

    Thanks in advance.

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Reply To: Starting A Call Center
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