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Web Centers

  • This topic has 2 replies, 1 voice, and was last updated 19 years ago by SANJAY BANGROO.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • #11537 Reply
    Brian Putnam
    Guest

    I recently set up a network-based solution for a company in the US by integrating their Web site and call center. The Web center enabled their customers to interact with them via e-mail, Web Collaboration, Web Callback, intelligent chat, fax, voice mail, telephone etc – all of which are managed in a completely integrated solution.

    I see the benefits the web center has for smaller call centers and start-up call centers because the upfront cost is minimal for the hardware. What are some advatages for larger call centers and how would I approach a larger call center with these services?

    Thanks for your help.
    Brian

    #11538 Reply
    SANJAY BANGROO
    Guest

    CAN U PLEASE EXPLAIN HOW DO WEB ENABLED CALL CENTERS WORK , I MEAN WHAT IS THE SOFTWRAE/PLATFORM USED AND IS IT A VOIP BASED SOLUTION ?CAN U PLEASE SEND ME THE ENTIRE DETAILS, SINCE I AM PLANNING TO START A WEB ENABLED CALL CENTER.
    IT SHALL BE SO NICE OF YOU IF YOU COULD SEND ME ALL THE TECHNICAL DETAILS. YOU CAN DIRECTLY
    WRITE TO ME ON
    SANJAYBANGROO@HOTMAIL.COM

    REGRDS
    SANJAY

    #11539 Reply
    SANJAY BANGROO
    Guest

    CAN U PLEASE EXPLAIN HOW DO WEB ENABLED CALL CENTERS WORK , I MEAN WHAT IS THE SOFTWRAE/PLATFORM USED AND IS IT A VOIP BASED SOLUTION ?CAN U PLEASE SEND ME THE ENTIRE DETAILS, SINCE I AM PLANNING TO START A WEB ENABLED CALL CENTER.
    IT SHALL BE SO NICE OF YOU IF YOU COULD SEND ME ALL THE TECHNICAL DETAILS. YOU CAN DIRECTLY
    WRITE TO ME ON
    SANJAYBANGROO@HOTMAIL.COM

    REGRDS
    SANJAY

Viewing 3 posts - 1 through 3 (of 3 total)
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