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Work conditions

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  • #11218 Reply
    Nelly sakanga
    Guest

    I am a french student, and I have to do a research about work conditions in call center.
    Our goal is to find solutions to get better conditions. Can you help me with some ideas??
    Thank you

    PS: I hope my english is not to bad!!!!

    #11219 Reply
    Maryanne Henchy
    Guest

    Hi Nelly

    Have a look at http://www.lean-service.com It has useful articles and information about call centres.

    Your English is fine!

    Maryanne

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