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Call Center Magazine

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  • 12th September 2000 at 04:49 #11188 Reply
    Samuel Chang
    Guest

    I am a It Engineer of developing Call Center in Taiwan. I want to order a plain Call Center Magazine so I can read the newest development of Call Center in USA.

    Someone help me??

    27th September 2000 at 14:24 #11189 Reply
    Maryanne Henchy
    Guest

    Have a look at http://www.lean-service.com It has useful articles about call centres.

    3rd October 2000 at 16:14 #11190 Reply
    Michelle Pierso
    Guest

    Try the following:

    Call Center Solutions Magazine
    Customer Interface Magazine
    Customer Support Management Magazine

    A search for any of these should produce a website.

    Also… http://www.incoming.com lists call center publications.

    Good luck.

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