Home » Topics » Call center » Call Center Magazine
I am a It Engineer of developing Call Center in Taiwan. I want to order a plain Call Center Magazine so I can read the newest development of Call Center in USA.
Someone help me??
Have a look at http://www.lean-service.com It has useful articles about call centres.
Try the following:
Call Center Solutions Magazine
Customer Interface Magazine
Customer Support Management Magazine
A search for any of these should produce a website.
Also… http://www.incoming.com lists call center publications.
- The forum ‘Call center’ is closed to new topics and replies.