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Quintum ax not detect the number

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  • #31693 Reply
    Dany
    Guest

    Hi,
    I have my quintum axt , If I call from a voip phone , when the gateway prompt me for the pin is not able to detect it , if I call from an cell or regular phone all is perfect .

    Have any idea how to fix it ?

    Regards,
    Dany

    #31694 Reply
    MikeM to Dany
    Guest

    Most likely it has to do with the way the digits are being sent. You may want to try setting your voip phone to send the digits in-band.

    MikeM
    mike_voip@hotmail.com

    #31695 Reply
    Dany
    Guest

    The voip phone is ok , I was able to use it with another calling card provider . The problem I think is the phone line how is connected to gateway . I put a filter on it and I will retry monday.
    Thank you Mike !!

    Regards,
    Dany

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Reply To: Quintum ax not detect the number
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