- This topic has 9 replies, 1 voice, and was last updated 6 years, 4 months ago by Dwele.
11th September 2007 at 05:42 #31526BhekiGuest
Can anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its answered,please email me
firstname.lastname@example.org September 2007 at 13:08 #31527MikeMGuest
I have replied to your email sent to me directly.
email@example.com October 2007 at 19:27 #31528HeliosGuest
Can anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its
I’m having the same problem
anyone can help, thanks
Helios1st November 2007 at 00:38 #31529MikeM to HeliosGuest
You probably need to check your configuration for answer supervision. There is a document on quintum’s web site that provides config info for answer supervision.
If you are using a GSM device to term to, you may need to also set the answersupervisionholdoff.
firstname.lastname@example.org November 2007 at 04:50 #31530SarojGuest
I am also having the same problem but the problem is I am using WLL. So as soon as the phone rings, it starts to charge.
email@example.com November 2007 at 19:09 #31531HeliosGuest
Thanks Mike for your suggestion.
It is working fine (But all the time). Sometimes, not always, it fail, i don’t know why?
Anyway, now it’ much better.
Halios26th November 2007 at 15:48 #31532MikeM to HeliosGuest
without knowing the conditions when it does not work I cannot say what the problem is. Keep in mind that the software based answer supervision looks for voice frequency to determine if a call is connected. If a recording is heard, like voice mail or even an operator recording (the number you have dialed is incorrect), those are recorded voice and the quintum will say the call is connected.
firstname.lastname@example.org March 2011 at 04:50 #31533MUHAMMAD ZAFARGuest
I’m getting FAS problem please solve it and i’m using cdma technology9th February 2013 at 19:40 #31534BraviabGuest
how to Block FAS on 2N Stargate??28th January 2014 at 13:06 #31535DweleGuest
I need help on how to solve FAS issue. It’s really messing me up. I am using WELLTECH Wellgate 2680 gateway. It starts billing before the call is answered.