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FAS Problem

This topic contains 9 replies, has 0 voices, and was last updated by  Dwele 5 years, 9 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #31526 Reply

    Bheki

    Can anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its answered,please email me
    bhekizweb@yahoo.com

    #31527 Reply

    MikeM

    Bheki,

    I have replied to your email sent to me directly.

    MikeM
    mike_voip@hotmail.com

    #31528 Reply

    Helios

    Hi there

    Can anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its

    I’m having the same problem
    anyone can help, thanks
    Helios

    #31529 Reply

    MikeM to Helios

    Helios,

    You probably need to check your configuration for answer supervision. There is a document on quintum’s web site that provides config info for answer supervision.

    If you are using a GSM device to term to, you may need to also set the answersupervisionholdoff.

    MikeM
    mike_voip@hotmail.com

    #31530 Reply

    Saroj

    I am also having the same problem but the problem is I am using WLL. So as soon as the phone rings, it starts to charge.

    Thanks
    Saroj
    voip_nepal@hotmail.com

    #31531 Reply

    Helios

    Thanks Mike for your suggestion.
    It is working fine (But all the time). Sometimes, not always, it fail, i don’t know why?
    Anyway, now it’ much better.
    Halios

    #31532 Reply

    MikeM to Helios

    Helios,

    without knowing the conditions when it does not work I cannot say what the problem is. Keep in mind that the software based answer supervision looks for voice frequency to determine if a call is connected. If a recording is heard, like voice mail or even an operator recording (the number you have dialed is incorrect), those are recorded voice and the quintum will say the call is connected.

    MikeM
    mike_voip@hotmail.com

    #31533 Reply

    MUHAMMAD ZAFAR

    I’m getting FAS problem please solve it and i’m using cdma technology

    #31534 Reply

    Braviab

    how to Block FAS on 2N Stargate??

    #31535 Reply

    Dwele

    I need help on how to solve FAS issue. It’s really messing me up. I am using WELLTECH Wellgate 2680 gateway. It starts billing before the call is answered.

Viewing 10 posts - 1 through 10 (of 10 total)
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