- This topic has 9 replies, 1 voice, and was last updated 8 years, 6 months ago by
Dwele.
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AuthorPosts
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Bheki
GuestCan anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its answered,please email me
bhekizweb@yahoo.comMikeM
GuestHelios
GuestHi there
Can anyone help me solve FAS problem on my quintum gateway,it start charging when the phone rings even before its
I’m having the same problem
anyone can help, thanks
HeliosMikeM to Helios
GuestHelios,
You probably need to check your configuration for answer supervision. There is a document on quintum’s web site that provides config info for answer supervision.
If you are using a GSM device to term to, you may need to also set the answersupervisionholdoff.
MikeM
mike_voip@hotmail.comSaroj
GuestI am also having the same problem but the problem is I am using WLL. So as soon as the phone rings, it starts to charge.
Thanks
Saroj
voip_nepal@hotmail.comHelios
GuestThanks Mike for your suggestion.
It is working fine (But all the time). Sometimes, not always, it fail, i don’t know why?
Anyway, now it’ much better.
HaliosMikeM to Helios
GuestHelios,
without knowing the conditions when it does not work I cannot say what the problem is. Keep in mind that the software based answer supervision looks for voice frequency to determine if a call is connected. If a recording is heard, like voice mail or even an operator recording (the number you have dialed is incorrect), those are recorded voice and the quintum will say the call is connected.
MikeM
mike_voip@hotmail.comMUHAMMAD ZAFAR
GuestI’m getting FAS problem please solve it and i’m using cdma technology
Braviab
Guesthow to Block FAS on 2N Stargate??
Dwele
GuestI need help on how to solve FAS issue. It’s really messing me up. I am using WELLTECH Wellgate 2680 gateway. It starts billing before the call is answered.
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AuthorPosts