The PGW and PSTN switch had been reset but the problem still exists.
If it is the PSTN problem, all the CIC will be in “unavailable” status.
In this case, only few channels are in “unavailable” status but others are ok.
Anyway, Thanks for your advice, gyhew.
This means that CIC is locally blocked due to event at the media gateway. You need to troubleshoot media gateway to see why it is not unblocking selected circuits.
One of the problems, for example, could be that nailed connection on PGW incorrectly associates ss7 path/nas/cic with media gateway’s nfas-interface/rlm-group/ds0 timeslot. In this event, media gateway will not be able to unblock incorrectly referenced circuit and PGW will show this CIC as “MATE UNAVAIL”.