- This topic has 7 replies, 1 voice, and was last updated 15 years, 9 months ago by MikeM to adicl.
3rd November 2006 at 11:38 #31167adiclGuest
my A800 using SIP fails registration – it is also not trying to send any network packages during registration.
The error messages from the eventlog are :
SPROTO : 9311258:[sess]:bbba04 RegisterSession::ProcessTimerExpiration() called
SPROTO : 9311258:[trans]:bbb004 ClientTransaction::ClientTransaction() failure encoding message
SPROTO : 9311258:[trans]:bbb004 Transaction::SendRequest()failure cause code(1)
SPROTO : 9311258:[trans]:bbb004 ClientTransaction::start() failure sending request
SPROTO : 9311258:[ua]:Received Sip Iuca Message: 0x3b
SPROTO : 9311259:[sess]:TransactionAbort – in RegSession
SPROTO : 9311259:[ua]:UA: Registration failed – no action taken now..
Any help would be greatly appreciated.
Quintum Tenor A800 Rev. C, loaded with the followind software:
System Software Version: P5-2-1(LEC) (1678285/0xFF74)
Boot Software Version: P4-1-3 (180592/0xE814)
Database Version: 2.08 09-13-2000 (278376)
After loading the firmware, I made a factory reset and configured the following:
1. set the IP address:
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
2. switched to SIP
IP Address = 192.168.1.3
External IP Address = 0.0.0.0
Name = tenor
Voip = Sip(1)
Online = 1
3. configured basic SIP registration & proxy
Primary Registrar = 192.168.1.1:5060
Primary Registrar User Name= tenor
Primary Registrar Pwd= tenor
Primary Proxy = 192.168.1.1:5060
Primary Proxy User Name= tenor
Primary Proxy Pwd= tenor
Time to Live = 10
I set timetolive to 10 seconds on purpose to force reregistration
The 192.168.1.1 machine is an asterisk. The tenor and the asterisk can ping each other and there are
no firewall rules on the asterisk machine.
Verified with tcpdump and no packets are sent from the tenor during the registration process3rd November 2006 at 16:12 #31168MikeM to adiclGuest
What I can tell from this is that the tenor did not create the SIP message;
ClientTransaction::ClientTransaction() failure encoding message
So there is something fundamentally wrong with either the software or the config. I am always concerned about the software because the SIP support in the A800 and A400 (Gen 1 units) is only beta (as described on Quintum’s web site). Since Quintum does not support the Gen 1 units anymore and will not be creating software for them, I am concerned that this beta software may have issues. I have heard of it working fine in some places and problems in others.
One thing to note is that you have both the register port and the proxy port the same, I believe, but not 100% that you need this to be different as they are different functions.
Mike3rd November 2006 at 17:15 #31169adicl to MikeMGuest
Thank you for the fast response!
In the mean time I played along with the unit and configured one pstntg for forceiprouting. Surprisingly it works flawlessly, so at least I can transfer pstn calls to asterisk :))
So it seems that the at least partially the SIP module/stack works ok.
……………………………3rd November 2006 at 17:17 #31170adicl to MikeMGuest
I also played along configuring asterisk to register to the A800. I know that this doesn’t make to much sense bc the A800 can only function as a SIP client, but I was curios how it will handle unexpected SIP messages. The decoded sip messages are showing up in the log – this I think also confirms that the SIP stack is sort of working….3rd November 2006 at 17:18 #31171adicl to MikeMGuest
Unfortunately I still got the same error message for registration 🙁
I tried again and again to go through the config options I consider relevant/related to SIP/voip but I’m not able to find the problem 🙁3rd November 2006 at 17:22 #31172adicl to MikeMGuest
I want to use the tenor as a FXO gateway for my * box, so I will probably give up with SIP and try to link the tenor to the asterisk via H323.3rd November 2006 at 17:23 #31173adicl to MikeMGuest
As I see from the web the A 800 should be rocksolid on h.323… What is you experience regarding this ?
thank you again,
ps: i splitted up the message because it was considered too “commercial” ??? and was not able to submit it 🙁3rd November 2006 at 19:29 #31174MikeM to adiclGuest
Yes, the unit is quite solid for H.323 and the newer units, generation 2 (AS/AX/DX) should have no problems with SIP in the realm that they support it.