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codec and acd

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  • 23rd April 2006 at 03:07 #30948 Reply
    wawan
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    dear all
    i want to know is codec very influent to acd ? for example if using g729 will be got better acd ?

    23rd April 2006 at 03:37 #30949 Reply
    MikeM to Wawan
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    Codec will have no affect on ACD. Codec is only the % of compression that will be used for voice packets over IP.

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