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HELP quntum database error

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #29813 Reply
    Oco
    Guest

    Please anyone HELP.
    I cant access my quintum.
    I have database error

    How to reset to factory?

    Hyperterminal message is:

    Loading boot software…Version P100-20-00

    +————————————————————————–+
    | TENOR SOFTWARE |
    | |
    | (C) Copyright 1998-2003 Quintum Technologies Inc. All Rights Reserved. |
    | |
    | Hardware Revision: AS REV: A
    | |
    +————————————————————————–+

    Loading software: Length = 3320054, Checksum = 0x9a11. Please wait…

    Attaching network interface lo0… done.

    VxWorks

    Copyright 1984-2001 Wind River Systems, Inc.

    VxWorks: VxWorks5.4.2
    Created: Aug 12 2004, 12:55:09

    Initializing Database…
    Loading database !!!qteInitReadWriteHandle: reading 892928 vs 1199680
    ……………………………..
    XX_ERROR in accessing database!Loading Help…
    Loading Messages…
    Done.
    Clearing evlog buffer (cc33cc33/cc33cc33/cc33cc33/cc33cc33/cc33cc33/cc33cc33)…

    Login:

    #29814 Reply
    bertcamr0y
    Guest

    hi Oco;

    First of all is im wonderin how were you able to corrupt your database.. basically it is corrupted so youmust have to upgrade it.. by doing that you will overlap the existing database and your quitnum will work again .. hope that help ya 😉

    #29815 Reply
    Oco
    Guest

    Thx
    I solved problem same day.

    #29816 Reply
    mojtaba
    Guest

    hi Oco,
    U write u did not access ur quintum,would u plz explain how did u solve that when u did not access to unit.
    I have same problem and can not access my tenor.
    thanks.

    #29817 Reply
    Oco
    Guest

    Post youre email – i will send you document how to fix. Basicly you will have to connect quintum with telnet , press diag and reset, set quintum as ftp, upload new software, and upload new license file. (License file from Quintum support – but you will have to give them serial no of device, where you buy … etc)

    #29818 Reply
    mojtaba
    Guest

    Hi Oco,
    thanx for your replay. May email is:
    final_target@yahoo.com
    Thanx

    #29819 Reply
    Dennis
    Guest

    Hi there!
    My Quintum unit does the same thing… Anybody that can help me?

    #29820 Reply
    Yoip
    Guest

    i have a similar issue, except my quintum dosnt go beyond, “Done” as below. so i dont even get login prompt.

    ___________
    Initializing Database…
    Loading default Database ……………………………………
    Loading Help…
    Loading Messages…
    Done.
    __________

    can any one please advise how to fix it. Pls email me on yogesh@yoipcarriers.com.

    Thaks

    #29821 Reply
    Ali
    Guest

    Sir i have same problem but i can’t access by ftp or telnet so how i can upgrade the firmware or database, or put license.

    #29822 Reply
    Irfan
    Guest

    i have same problem and i can’t go beyond “Done” even cant access via telnet and ftp.

    Initializing Database…
    Loading default Database ……………………………………
    Loading Help…
    Loading Messages…
    Done.

    its not going beyond “Done” and not getting Login prompt

    Can any one help me please

    my e-mail is irfan.pak@live.com
    i cant access via ftp or telnet

    #29823 Reply
    MikeM to Irfan
    Guest

    Irfan,

    This sounds like the unit is in a hung state. This usually happens if someone tries to upgrade the software and the files are corrupted. You will need to erase and reset the flash memory and this may resolve the issue. You can find the instructions on Quintum’s site or you can contact me directly and I may have and will send.

    MikeM
    mike_voip@hotmail.com

Viewing 11 posts - 1 through 11 (of 11 total)
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