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A800 – Getting stucked – Need Help

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #29474 Reply
    MSIB
    Guest

    Hi,
    I m facing problem with A800 since last few days. My GWs are getting stucked after some time – wheather there was calls or not. Strange to me that It is not happening only in same network…. in diff network’s GW has also same problem. All those GWs r in Bangladesh. Plz help me if anyone knows anything.

    Regards

    #29475 Reply
    Mikem
    Guest

    MSIB,

    What do you mean by “stuck”? Are the analog pstn ports getting hung (not hanging up)? If so, then this is probably due to an incorrect configuration for disconnect supervision.

    If the entire unit is getting locked up, then there could be some other issue at hand.

    Mike

    #29476 Reply
    MSIB
    Guest

    Hi Mikem, thanks for reply
    Its not port issue or any other isue in disconnect supervision config. Config are ok. Also I’ve changed Fireware to latest one qt-sy-p4-2-20-40qt-lec. Suddenly GW is going to offline and then we can’t PING it or cann’t telnet GW. But If reset the GW, its works again fine for some times. Then happen same thing again.

    Plz advice.

    Thanks

    #29477 Reply
    MSIB 2 Miem
    Guest

    Hi Mikem, thanks for reply
    Its not port issue or any other isue in disconnect supervision config. Config are ok. Also I’ve changed Fireware to latest one qt-sy-p4-2-20-40qt-lec. Suddenly GW is going to offline and then we can’t PING it or cann’t telnet GW. But If reset the GW, its works again fine for some times. Then happen same thing again.

    The same problem is happeing is not only in my network. Its Happeing some other A800 GW in Bangladesh

    Plz advice.

    Thanks

    #29478 Reply
    MikeM
    Guest

    When this happens, can you connect a PC directly to the Tenor through the console port and see if you can access it? If so, then also try issuing the ping command from the Tenor (at Quintum> prompt) out to a public IP and see if this puts the Tenor back on the network.

    #29479 Reply
    MSIB
    Guest

    I’ve following from Event Log –

    EXCP : 25521580:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8
    EXCP : 25524849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25527849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25533849:Socket: pid=0x27 desc=1 sendto() returned errno=0x5041 lr1=0x292fb8 lr2=0x2934e0
    EXCP : 25534081:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39ddcc
    EXCP : 25534581:Socket: pid=0x2c desc=2 sendto() returned errno=0x5041 lr1=0x39c87c lr2=0x39e6e8

    Can help regarding the issue plz

    Thanks

    #29480 Reply
    Callerzone
    Guest

    Hi,
    we face also same problem quintum auto stucked for several time after reset it’s work fine. Basically quintum this time lost network missing borderelementip and after reset it’s again in normal operation so if anyone know about that plz help us.

    Thanks
    Callerzone

    #29481 Reply
    Faisal
    Guest

    Hi all,

    I just bought a Quintum tenor axm analog and want to use voip. the thing is I can’t telnet or even ping the tenor. I can connect vai serial connection and can config it.
    This is some info about the tenor. Please I can use all the help I can get.
    Link is up on LAN 1: 100 Mb/s, FULL duplex via serial connection

    index Destination NetMask Gateway EIAttached Metric
    —– ————— ————— ————— ————- ——
    1 0.0.0.0 255.255.255.248 90.72.18.9 EI-SL1DV1EI1 1

    EthernetInterface-SL1DV1EI1 :
    name : Test name
    PortNumber : 1 Read Only, Physical
    ManagementAccess : 1 Access Enabled; Defa
    DUPlex : 0 Auto
    IPAddress : 90.72.18.11
    WebServerPort : 8080 Port Number
    SubnetMask : 255.255.255.248
    ExternalNATIPAddr : 0.0.0.0
    DHCPEnabled : 0 Disabled, default
    PPPOEEnabled : 0 Disabled, default
    PPPOERedialInterval : 0 default
    PPPOEUserName : (Not Set) user defined
    PPPOEPassword : (Not Set) user defined
    InternalNATIPDirAttached : (unspecified)
    FilterIPDirAttached[1..16] : (unspecified)

    emac (unit number 0):
    Flags: (0x8063) UP BROADCAST MULTICAST ARP RUNNING
    Type: ETHERNET_CSMACD
    Internet address: 90.72.18.11
    Broadcast address: 90.72.18.15
    Netmask 0xff000000 Subnetmask 0xfffffff8
    Ethernet address is 00:30:e1:00:e3:48
    Metric is 0
    Maximum Transfer Unit size is 1500
    0 octets received
    0 octets sent
    109 packets received
    12 packets sent
    109 unicast packets received
    12 unicast packets sent
    0 non-unicast packets received
    0 non-unicast packets sent
    0 input discards
    0 input unknown protocols
    0 input errors
    0 output errors
    0 collisions; 0 dropped

    Current Ethernet Operating Mode
    Link : Active
    Speed : 100 Mb/s
    Duplex : Full Duplex

Viewing 8 posts - 1 through 8 (of 8 total)
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