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29th November 2004 at 06:22 #28514RachelGuest
Does anyone got some problem in using EyeBill or QIIQ as their billing solution for the prepaid calling card? Is their software platform stable? Any comment in using EYEBILL and QIIQ? Do they work well with Cisco gateway?
Thank you.13th September 2005 at 14:59 #28515NeaGuest
I don’t know about QiiQ, but EyeBill works fine with Cisco and offers quite a stable platform for prepaid calling cards.13th September 2005 at 19:08 #28516UmutGuest
We use Alepo for prepaid calling cards in Superonline.
We are running 100 E1s in multiple POPs in Turkey for two years without a single failure.15th September 2005 at 06:36 #28517DavidGuest
Can we get some opinions from people who ARE NOT employees of Alepo or Eyebill?
It’s too obvious…15th September 2005 at 15:31 #28518UmutGuest
I am not an Alepo or Eyebill employee. I from Turkey, and last time I checked Alepo and Eyebill do not have office here.17th September 2005 at 04:28 #28519NeaGuest
David, I used to work at a VoIP service provider company some time ago, when they only provided prepaid cards. They used EyeBill with Cisco and VocalTec. Now I don’t work there and I don’t know what they do and what they use. Maybe my information is out-of-date and EyeBill’s platform has gone worse, but… I don’t believe that.3rd October 2005 at 20:44 #28520JJGuest
To answer your question, I heard good things about both companies.
regardless, you shoudl,
1) get a solid money back gaurente
2) clearly define in the contract installation, support etc. including response times
3)have a qualified tech to support you and work with the provider
4) keep your salesman informed of occurances in your installation
5) be reasonable in your expectations