- This topic has 4 replies, 1 voice, and was last updated 16 years, 7 months ago by CM Rahman.
2nd August 2004 at 04:08 #27729CM RahmanGuest
Anybody here configured voicemaster with quintum? Please let me know, i need some advice on it.
Thanks2nd August 2004 at 22:51 #27730EddieGuest
What exactly is the nature of your problem or what are you trying to achieve?3rd August 2004 at 01:25 #27731CM RahmanGuest
I have setup quintum and pointed the radius client to voicemaster. but everything i call it ask for pin number and then it says “technical problem, please try agian later” . Is there a way to monitor from quintum to see if it is sending request? or even in voicemaster to see if it reached voicemaster?
Thanks3rd August 2004 at 15:42 #27732EddieGuest
The problem you describe indicates that the Quintum is not connecting with the TFTP server hence it asks you to re-enter the PIN repeatedly. You need to establish in your quintum config that you have the correct IP of the voicemaster, then you need to make sure that you have the IP of the quintum register as an endpoint in the voicemaster from Route Management=>Gateways.
If you have the lastest version of the Voicemaster OS, from Reports=>Real-Time Logs=>Radius Log you should be able to monitor radius activity dumps.
If you have another PC, just install a freeware TFTP server and point your Quintum to that IP and that is another way to solve you problem4th August 2004 at 02:52 #27733CM RahmanGuest
tftp server is working because I saw it is loading it form tftp without any problem.
Here is radius output from quintum
RADIUS : 55261964:RadiusRequest: Created request object 0XBBC004RADIUS : 55261964:AUTHENTICATION REQUEST msg Id= 34
RADIUS : 55261964:Adding Attribute 4 6 3639386119
RADIUS : 55261964:Adding Attribute 1 14 123456789123
RADIUS : 55261964:Adding Attribute 2 18 encrypted
RADIUS : 55261964:Adding Attribute 61 6 0
RADIUS : 55261964:Adding Attribute 31 12 5125656553
RADIUS : 55261964:Adding Attribute 26 56 24 50 h323-conf-id=34313130 30396436 31320020 4B650004
RADIUS : 55261964:Adding Attribute 26 39 1 33 h323-ivr-out=ACCESSCODE:6462277
RADIUS : 55261964:Packet Length = 171
RADIUS : 55261964:RadiusRequest: Sending Access-Request MsgId=34 to 220.127.116.11, port 1812, Descriptor 3
RADIUS : 55262527:RadiusResponse: Received response, length=20, id=34, type=2
RADIUS : 55262527:RadiusSocket: Received ACCESS ACCEPT RESPONSE
RADIUS : 55262527:RadiusResponse: Created response object 0XBBBE04
RADIUS : 55262527:RadiusSocket: Sent AccessAccept iucaCallBackSend
RADIUS : 55262527:RadiusHandler: Received iucaCallBackSend Access-Accept
RADIUS : 55262527:RadiusRequest: Client Process Marked Object=0XBBC004 MsgId=34 for Deletion
It gives message “technical difficulty, try again later.
if you leave your email address, I can email you log file