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weekend failure

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    we are a company that provides many services like DID callback, Webtrigger, SMS callback,….and i need to know why the percentage of failed calls is very hight in the weekends days?.
    please i need a technical answer, because sometime i tell my self maybe this is caused by the pressure on the lines, so please can someone provide me with an answer.

    and i appreciate your help.

    thank you.

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