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Tenor is in Bypass Mode

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #26134 Reply
    Linman
    Guest

    Tenor configured for prepaid calling card not detecting the Dial-tone. Alarm showing “Tenor is in Bypass Mode.”

    What cud have gone wrong??

    pls suggest ….

    #26135 Reply
    www.blue-lava.co.uk
    Guest

    You haven put the unit online yet from the login prompt type config
    unit 1
    online 1

    #26136 Reply
    Linman
    Guest

    but this TENOR is on production and suddently it is going to bypass mode.

    What cud be the problem?

    #26137 Reply
    Telcom Products International
    Guest

    If the tenor is made to reset to many times in a given period (whatever you have set in your configuration)other than a normal reset, the tenor will put itself in bypass mode
    mattg@telcomproducts.com

    #26138 Reply
    Linman
    Guest

    Why i am getting folowing mesg in active alarms.
    “Border Element connection lost”

    I have configured TENOR to use external GK and configured the TENOR ip itself as BE ip.

    is it ok?

    #26139 Reply
    Matt
    Guest

    Send me your config and i’ll take a look.
    mattg@telcomproducts.com

    #26140 Reply
    www.blue-lava.co.uk
    Guest

    the be issue is interesing send me your config to dwray@blue-lava.co.uk
    the tenor resetting by itself is due a recent hack that nasty people use which is fixable by using the latest firmware i can send you this if you e-mail me on dwray@blue-lava.co.uk

    #26141 Reply
    Deva
    Guest

    You have to make sure the latest system software is loaded (p4-2-20-27) and then make sure under ‘config unit 1’ time -> 60 and number -> 10. That should stop the tenor getting into bypass mode.

Viewing 8 posts - 1 through 8 (of 8 total)
Reply To: Tenor is in Bypass Mode
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