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Quintum D2400 misinterprete digit

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  • #25931 Reply
    Karman
    Guest

    Hi, sometimes I got call rejected, I checked the cdr and found D2400 misinterprete the digit which I dialed in, i. e. I dial in #865911234567, I see the same # in billing software, but D2400 does not interprete all digits so the calls was rejected, can anyone fix this problem?

    Thanks in advance

    yibing

    #25932 Reply
    Hwyking
    Guest

    Karman
    post a copy of your config print out and may be I can help.

    Hwyking@comcast.net

    #25933 Reply
    www.blue-lava.co.uk
    Guest

    Hi Karman,

    The problem with the # is that it is often interpreted as an end of dial digit. This can cause all sorts of problems when dialing or receiving calls.

    Check that the End of Dial setting is set to No in the PBX settings of the D2400.

    I hope this helps, if you need any further assistance please feel free to contact me at mhitchcock@blue-lava.co.uk

    Mat.

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