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Quintum D2400 misinterprete digit

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  • 22nd December 2003 at 01:17 #25931
    Karman
    Guest

    Hi, sometimes I got call rejected, I checked the cdr and found D2400 misinterprete the digit which I dialed in, i. e. I dial in #865911234567, I see the same # in billing software, but D2400 does not interprete all digits so the calls was rejected, can anyone fix this problem?

    Thanks in advance

    yibing

    22nd December 2003 at 05:13 #25932
    Hwyking
    Guest

    Karman
    post a copy of your config print out and may be I can help.

    Hwyking@comcast.net

    23rd December 2003 at 19:24 #25933
    www.blue-lava.co.uk
    Guest

    Hi Karman,

    The problem with the # is that it is often interpreted as an end of dial digit. This can cause all sorts of problems when dialing or receiving calls.

    Check that the End of Dial setting is set to No in the PBX settings of the D2400.

    I hope this helps, if you need any further assistance please feel free to contact me at mhitchcock@blue-lava.co.uk

    Mat.

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