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Ports stuck on Quintum A800

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  • #25450 Reply
    John Morgan
    Guest

    I have a Quintum A800 that I use for toll bypass using PSTN lines. Calls are sent over the Internet from a Cisco AS5300. Every day, I find ports stuck in active-disc rcvd(17) state. I have to reset the unit to clear them. Please suggest how to fix this problem.

    #25451 Reply
    Tech Guy
    Guest

    Set answer and disconnect supervision on the Quintum. Turn of modem bypass, and pass through in the pstn trunk group.
    Techguy@cableone.net

    #25452 Reply
    Petar
    Guest

    And if it does not help ?
    What version of quintum software should I have.
    It seems that I stll have this problem.

    #25453 Reply
    Vasil
    Guest

    Create a script that connects to the telnet port and resets the Quintum automatically. I would recommend you to do that every 2 hours if you have high load. I used Perl and Net::Telnet.

    #25454 Reply
    Teodor Georgiev
    Guest

    it does help. Voice supervision has to be turned on.

    On the pstn trunk group, put these options:

    Cas Signaling Type = loop start fwd disconnect(6)

    Cas Orientation = user(0)

    Supervision = answer and disconnect(3)

    But this is not a solution. You will always have such a problem, because analog phone lines (unlike E1/T1) do not mostly have disconnect supervision capabilities. You can solve your problem by buying those line supervision boxes, which stay on the way between the PSTN phone line and Quintum. They cost about 30-40 EUR each.

    #25455 Reply
    Petar
    Guest

    I will add
    Cas Signaling Type = loop start fwd disconnect(6)

    what was not set.

    Where can I find those supervision boxes ?
    Does somebody has some expirience with them ?

Viewing 6 posts - 1 through 6 (of 6 total)
Reply To: Ports stuck on Quintum A800
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