I want to change my ivr welcome prompt.. i’ve already new ivr welcome prompt..Is it enough to delete old welcome prompt in tftp root and replace new one? or else more things to do…? like restarting gateway,disable and active ivr and ivr languages?
First you have to make sure the format for the new prompt is the same as the old, then replace the old one in the directory like you mentioned and you do not have to restart the gateway, all you need is type the command (ivr updateprompts) from the quintum command menu, or u can restart yout gateway….that’s it…
Hey Guys. I can´t make my Quintum A800 download the voice promts from my computer. I have a tftp software installed and have configure the root directory to be the promt file. I have my network on a Linksys router. Can the router be the problem??
IVR should play the content of your Radius authentication managed by your billing database, it will be nice to know what is the configuration that you are using to be able to help, give us some more information so we can provide some help. http://www.g729.com
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