Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors

ASR Calculation

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #23189
    yaron
    Guest

    Does any one have an ASR Calculation document and explanation?

    Thanks
    Yaron

    #23190
    Jose Guadalupe Sanchez
    Guest

    In a few words ASR is the result:

    (Good calls/Total calls)* 100.

    Or is the Percentage of good calls.

    #23191
    ben
    Guest

    Yes exactly, but some carriers define a “good call” as one that lasts more than say 10 seconds. This is particuraly harsh as it tends to make very short calls such as ansaphone, and “ring me back” appear as bad calls, when in fact they were good. The normal defenition of a good call is however one with duration > 0 seconds.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The forum ‘Voice over IP’ is closed to new topics and replies.