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ASR Calculation

  • This topic has 2 replies, 1 voice, and was last updated 20 years ago by ben.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • #23189
    yaron
    Guest

    Does any one have an ASR Calculation document and explanation?

    Thanks
    Yaron

    #23190
    Jose Guadalupe Sanchez
    Guest

    In a few words ASR is the result:

    (Good calls/Total calls)* 100.

    Or is the Percentage of good calls.

    #23191
    ben
    Guest

    Yes exactly, but some carriers define a “good call” as one that lasts more than say 10 seconds. This is particuraly harsh as it tends to make very short calls such as ansaphone, and “ring me back” appear as bad calls, when in fact they were good. The normal defenition of a good call is however one with duration > 0 seconds.

Viewing 3 posts - 1 through 3 (of 3 total)
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