- This topic has 206 replies, 1 voice, and was last updated 14 years, 4 months ago by Sabuz.
13th January 2004 at 14:36 #22768JGarciaGuest
I don´t know this router but look if your router have a DMZ in the NAT submenu.
Just put your Tenor private IP in the DMZ and that will work.
Do not forget the ExtIP in your tenor.
you can contact me at firstname.lastname@example.org January 2004 at 19:51 #22769cypherdecodeGuest
I have a Quintum A800, ASR is low because of too many “Cause Code 16” (Normal Call Clearing). The manual says “The cause indicates that the call is being cleared because one of the user has requested that the call be cleared.”
Anybody knows what’s causing this code to occur?15th January 2004 at 04:03 #22770JGarciaGuest
I had the same problem Code 16
Somebody told me that if I am using the h323 protocol I must eliminate de Border Element.
It works better now.15th January 2004 at 06:03 #22771www.blue-lava.co.ukGuest
It is interesting that you are getting a low ASR with cause code 16 as this is typically what you would want to see when the call ends.
As it says – Cause Code 16 is Normal Call Clearing – which is a good thing.
This is unless of course you are getting this back falsely from the far end, for example all the calls are clearing with a 16 but the call durations are all zero seconds. This can happen when sending to analogue lines or gsm gateways if the configuration is incorrect.
Typically cause codes like 34 – No channel available – are responsible for lowering your ASR levels so keep an eye out for these to.
If you are still getting problems please feel free to contact me at: email@example.com
Hope this helps.
Mat.15th January 2004 at 11:52 #22772nimaGuest
i have a problem with tenor A800
this problem started at 3 day ago
ther tenor was reset automaticly
after afew minute the alarm LED started blink and we reccived this alarms
188.8.131.52:1:RPT:1:Critical Software Error (VManagerProc(L7): failed to crea
translator):0:0:Thu Jan 15 14:50:16 2004
reccived this error
tenor is in bypass mode
at this reccived call was not answerd by tenor and we must reset tenor manualy
please help me
tnx15th January 2004 at 12:40 #22773www.blue-lava.co.ukGuest
When the tenor has a software problem it will fall back into bypass mode. This can be rectified by going to th unit layer of the configuration tree and setting online to 1. Give this a go and if you have any further problems please do not hesitate to contact me.15th January 2004 at 19:02 #22774harsGuest
I have a A 800,
i need to block the HTTP port connection to it, and als ht when we telnet in to the A 800,
we get all the unit’s info. how to block that even,if any one can help plese let me know how
Hars16th January 2004 at 05:32 #22775cypherdecodeGuest
We are indeed getting cause code 16 with zero call duration. Can you please tell us what command can we check to resolve this issue?
What specific part of the border element should we disable?
John16th January 2004 at 05:45 #22776cypherdecodeGuest
About the cause code 16, I have checked our border element and the settings are:
Border Element IP Address(prim) = 0.0.0.0
Border Element IP Address(sec) = 0.0.0.0
What other options can be checked?
Thanks21st January 2004 at 20:28 #22777Dave- TPIGuest
You need to set the primary border element to the IP of the Quintum. Border Element is the “Master Gatekeeper”.
If you need some configuration help let me know. firstname.lastname@example.org January 2004 at 21:30 #22778www.voiphelp.netGuest
You do not have to have a border element set if you are not using static routes. I’ve seen this happen before when the packetization times are not set properly for the voice codecs, also if you send a call to certain fxo voip endpoints without sending any digits. Feel free to contact me at the address below.29th January 2004 at 14:11 #22779SteryoGuest
I have Tenor A400 and Cisco Call Manager. Please help me with configuration file or description for setting up routing PBX phones to LAN, member of then is Cisco Call Manager ant Tennor.
Best regards!11th February 2004 at 03:23 #22780NebuchadnezzarGuest
Hi, regarding your succesfully experience configurating router in DMZ Zone, could you plaase tell me the brand and model of the router ?
NZ12th February 2004 at 01:34 #22781cypherdecodeGuest
We have made some test with our clients, we are getting cause code 16 because the person calling waits 23 seconds for the call to connect. Although when we use openphone to test calls, it just takes 6 seconds.
Cas Signaling Type = loop start rev battery (5)
Any suggestions to speed up the call?19th February 2004 at 10:32 #22782MannyGuest
We have a Quintum Tenor D3000 and Tenor A800 in different locations. Both are connected to a Linux Radius Server. Our problem is that there are times that both quintum units are repeatedly sending the same data to the radius server over and over. Why is this so and what can we do to rectify the situation. Would appreciate your suggestions on how to solve this problem.