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17th August 2005 at 12:17 #22603AlanGuest
I have a Tenor A800, problem is i cant get a dial tone. how can i configure it. Thanks
17th August 2005 at 18:12 #22604MikeMGuestAlan,
most likely you did not put the tenor online. You need to go to config unit 1# and set online to 1, then submit.
18th August 2005 at 06:04 #22605AlanGuestThe Unit is set to Online.
IP Address = 192.168.1.5
External IP Address = 0.0.0.0
Name = tenorOnline = 1
Relay ResetTime = 240
Relay Reset Number = 2TcpKeepAlive = Disabled(0)
but still no dial tone
18th August 2005 at 14:55 #22606MikeMGuestWhen you say no dial tone, do you mean that you do not hear a dial tone when you plug a phone in the PBX port and pick the phone up, or is it that you are not detecting dial tone on the PSTN when you try to send calls out to the PSTN, or are you not getting the 2nd dial tone when you call in from PSTN to Tenor?
18th August 2005 at 23:44 #22607Wilson BoyrieGuestGo to the PBXTG1 .
It may not be set at all, or you may have a PBXTG1 ,but no channels on it.
Incluide the channels (ports) that you want dial tone on the PBXTG1.
Like this:
Quintum:superior>
Quintum:superior> config
config# pbxtg 1
config pbxtg 1# print
PBX Trunk Group: 1
Name = PbxPassThrough1
Pass Through = yes(1)
PT Trunk ID = 0
Provide Call Progress Tone = yes(1)
Multipath = yes(1)
Hunt Algorithm = ascending(0)
Modem Bypass = no(0)
Direction = both(2)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
Ivr Type = None
Partial TG = no(0)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = none
2 Stage Dial = No
IP Extension = no(0)
Public Number of Digits = 7
Private Number of Digits = 4
Public Hunt Ldn’s:
Private Hunt Ldn’s:
BDN: Index Bdn
Cas Signaling Type = loop start(1)
Cas Orientation = net(2)
Flash-Hook Signaling = yes(1)
Flash-Hook Min = 200
Flash-Hook Max = 700
Supervision = none(0)
Caller Id Generation = no(0)
dtmf-ontime = 100
dtmf-offtime = 100
Channel: This means that there are no channels asociated to this PBXTGconfig pbxtg 1# enablechan 1 1 This enables channel 1 of the PBX side
config pbxtg 1# enablechan 1 2 2
config pbxtg 1# enablechan 1 3 3
config pbxtg 1# enablechan 1 4 4
config pbxtg 1# exit
config pbxtg# exit
config# submit This will save the changes to permanent memoryconfig# pbxtg 1
config pbxtg 1# print
PBX Trunk Group: 1
Name = PbxPassThrough1
Pass Through = yes(1)
PT Trunk ID = 0
Provide Call Progress Tone = yes(1)
Multipath = yes(1)
Hunt Algorithm = ascending(0)
Modem Bypass = no(0)
Direction = both(2)
DN Used = public
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
Ivr Type = None
Partial TG = no(0)
External Routing Request = no(0)
Auto Switch Enable = no(0)
Forced IP Routing # = none
Trunk ID(Account Code) = none
Trunk ID Delivery = none
2 Stage Dial = No
IP Extension = no(0)
Public Number of Digits = 7
Private Number of Digits = 4
Public Hunt Ldn’s:
Private Hunt Ldn’s:
BDN: Index Bdn
Cas Signaling Type = loop start(1)
Cas Orientation = net(2)
Flash-Hook Signaling = yes(1)
Flash-Hook Min = 200
Flash-Hook Max = 700
Supervision = none(0)
Caller Id Generation = no(0)
dtmf-ontime = 100
dtmf-offtime = 100
Channel:
unit# 1 line# 1: 1,2,3,4 This means that ports 1,2,3 and 4 are part of this PBXTG.
config pbxtg 1#The only other tie when there is no dial tone is when you have PPOE enabled and the gateway could not log in
to the ADSL modem or PPOE provider.But in that case the gateway keeps rebooting and trying to connect to the internet.
If you still have troubles, post the entire configuration, minus the I.P. addreeses, and i will take a look.
Wilson Boyrie.
19th August 2005 at 07:50 #22608AlanGuestThanks alot Wilson Boyrie, now i have a dial tone on the PBX, i tried the same on PSTN but no dial tone. i how do i go round this?
Regards
13th September 2005 at 17:43 #22609DaveGuestHi,
I have tenors(A400/A800) which is working fine and all of sudden the acd seems to be below 2 mins and also the call duration seems to be below 10 secs.But if i shutdown the box and restart after 20 mins then the ACD starts creeping up for 5mins and after 4 to 5 hrs its all start again creeping down calls, ACD seems very low .Please anybody knows what the problem .If yes then Please help me.3rd October 2005 at 10:59 #22610iqbalGuesthi freinds,
i m using A800, how can i use this tenor as an intercom if my extention number would be 101 to 108 at tenor every port. pls send me detail configuration.
at iqbaltith@gmail.com or this sitethanks
iqbal3rd October 2005 at 17:39 #22611MikeMGuestiqbal,
You can find information on this feature on Quintum’s web site under the customer service area. The even have a sample config there. It is directly at;
http://www.quintum.com/support/1G/kb/telco/Phone-to-phone_dialing.pdfIf you require more in-depth assistance, you may contact me directly at mike_voip@hotmail.com
Mike
4th October 2005 at 07:47 #22612kanGuestI have a AS400 Tenor VOIP box. since few days, the Power LED is flickering and i am unable to telnet to VOIP box. Any solutions?
4th October 2005 at 09:13 #22613Jun (Quintum)DX2060GuestI am in the midst of connecting a quintum to a C5CM by Verso Clarent thru H323. Can anyone help me?
24th October 2005 at 14:25 #22614RipperGuestHi guys… Can anyone help me? I have a Quintum Tenor DX Series and would like to configure it so that it automatically disconnects a call after a certain no. of minutes… Pls. help///
24th October 2005 at 20:38 #22615MikeMGuestRipper,
there is a setting in the IPRG called maxtalktime. You can set this to a value that will equal the number of minutes any call will last.
10th November 2005 at 11:49 #22616AlanGuestHi Mike, hope u can get back to me on this. you had helped me a while back on my quintum A800 which did not have a dial tone. the same problem has come up again. could you please take a look at my config
Welcome to Tenor Multipath Switch RS-232 Server (A002-008C33)———
authenticationport s 1812Quintum:tenor> Password: Thank you. Type ? for help the configngvendor 0
p
config# printretf8990)UnitR
——
Unit: 1 Address = 0.0.0.0 (A002-008C33
IP Address = xxx.xxx.xxx.xxx
Secondary File Server: I
External IP Address = 0.0.0.0 Thank you. Type ? for help
Name = tenor 5Online = 1
Enable
Relay ResetTime = 240onfig
Relay Reset Number = 2on TableQuintum:tenor>TcpKeepAlive = Disabled(0)ID Translation Table
Systemome to
——Index
Country Value = 0lacementA002-008C
Country Code = 1Radius E
Area Code =Minimum DN = 7m:tenor> Passw
Maximum DN = 7.0gain
International Prefix:p 1812Welcome
1: 011ntingport p 181
Long Distance Prefix = 1ost s 0.0.0.0
Carrier SelectionMode
IP Address : Port # of Syslog Server 2 = 0.0.0.0 : 514
DN Used = public
En
IP Address : Port # of Syslog Server 3 = 0.0.0.0 : 514t = #
Add End of Dial Digit = no(
Syslog Facility = 16
Ivr TypeIP Address : Port # of Cdr Server 1 = 0.0.0.0 : 0
CID = Trunk ID(1)
Extern
Relay Caller ID = yes(1)
Secondary Time Server: IP Address = 0.0.0.0
Public Number of Digits = 8
UTC Offset: Unknownof Digits = 4Disc Tone Frequency: 480 Hz (min) : 620 Hz (max)ivate Hunt Ldn’s:
BDN: Index
Disconnect On/Off Time: 250 mSec(on) : 250 mSec(off)tart(1)Call Indication Tone = None(0)
Disable GUI = no(0)Signaling = yes(1)Dialplan
——–
User Programmable DP = Nook Min = 200
Dialplan table:index:Pattern DpType min
dtmf-of
—————-
PSTN Trunk Group: 11: 1,2,3,4Name = PstnPassThrough11 1
Pass Through = yes(1)
config p
PT Trunk ID = 0
Comman
Provide Call Progress Tone = no(0)
Busyout = no(0)me: name {set n
Hunt Algorithm = ascending(0)
Modem Calls = No(0)um {passthru trunk:
Direction = both(2)
DN Used = publicEnd Of Dial = yes(1)thru trunk id}
End Of Dial Digit = #Add End of Dial Digit = no(0)progress tone: 1=yes, 0=no}
Ivr Type = None
CID = From Interface(0)
multipat
External Routing Request = no(0)Auto Switch En
Maximum LAM Calls Allowed = 4ing, 1=outgoing, 2=both}
LAM: Index Pattern Replacement NumberType
dnused: num {incoming ca
Cas Signaling Type = loop start(1)
Cas Orientation = user(0) dial digit used: 1=yes, 0=no}
Dial Tone Detect = yes(1)
end
Dial Delay Timeout = 1000 0-9, * or #}
Answer Delay Timeout = 0
addenddialdigit: n
Flash-Hook Signaling = no(0)ing calls: 1=yes,
Supervision = none(0)
Caller Id De
PBX Trunk Group
—————snumber: str {a
PBX Trunk Group: 1ormat}
Name = PbxPassThrough1Pass Through = yes(1): 0=no, 1=2nd dialton
PT Trunk ID = 0lingcard
Provide Call Progress Tone = yes(1)Multipath = yes(1)ount0, 4=ANI type1
Hunt Algorithm = ascending(0)unt1
Modem Calls = No(0)
Direction = both(2)=2nd dial prompt ty
DN Used = publicrompt type 2, 9=
End Of Dial = yes(1)
End Of Dial Digit = #
Add End of Dial Digit = no(0)
pincode: str {pin co
Ivr Type = None9 or x}
Partial TG = no(0)
CID = Trunk ID(1)tialtg: num {part
External Routing Request
dn+
Trunk ID Delivery = none
externalr
2 Stage Dial = Nonal routing reque
Translate Inbound Caller ID = no(0)
Relay Caller ID = yes(1)accessnumber: str {acces
IP Extension = no(0)}
Public Number of Digits = 8
ivranswe
Private Number of Digits = 4 timeout in msec}
Public Hunt Ldn’s:
Private Hunt Ldn’s: ivraccountlength
BDN: Index Bdnlength: 1-20=l
Cas Signaling Type = loop start(1)
ivrpinlengt
Cas Orientation = net(2)ngth}
Flash-Hook Signaling = yes(1) ivrcardlength: num {card length: 1-2
Flash-Hook Min = 200
iv
Flash-Hook Max = 700unit# 1 line# 1: 1,2,3,4 4=Spanish
IP Trunk Group
—————German,
Incoming IP call delete digits = 0 6=Arabic,
Incoming IP call prefix = 7=R
Outgoing IP call delete digits = 0
ivrpreauth: num {
Outgoing IP call prefix = method: 0=no , 1=yes}
Prefix Trunk ID = no(0)
Default Trunk = No
ivral
External Routing Request = no(0) does not match ivraccessnumber:
Display Information ID = Tenor-GatewayLine=no,
—-s}
Line: 1[str] < "**" or "##" or no stri Law = uLaw(0) Rx Gain = -4dB Tx Gain = -2dB DAA Start Up = Enabledtime, 3= Gatekeeper Administration ------------------------- Barred Endpointsn [remote-line [ IP Maskels), r No Barred Endpoints Configured emote-lin Gatekeeper System -----------------numdigit: num {nu Zone Name = NRb pbx for pub nu Border Element IP Address(prim) = 217.199.146.179 prvnumdigit: num {num Border Element IP Address(sec) = 0.0.0.0 Discovery IP Address = 0.0.0.0dn: num {delete bdn at the spe Gatekeeper Password = LRQ returns all candidates(0) setbdn: pattern {add bdn: Maximum LRQ Hops = 0?} WAN Call Limit = 0 (disabled) huntpubldn: LCF/LRJ V3plus = 1e Border Element -----------------untprvldn: index Static Routing No Static Routes configurednk group 1 DSP --- Voice Coding algorithm = 81 current settings Voice Information Field size = 192 bits: Move one level back in config mode Silence Suppression = Enable(1) exit!: Ge Minimum Jitter buffer = 60 msec Maximum Jitter buffer = 300 msec config pbxtg 1# disable Receive Gain (PCM -> IP) = -2 dB
config pbxtg 1#disablecha
Transmit Gain (IP -> PCM) = -4 dB
config pbxtg 1#disablechan 1 3
Digit Relay = 0
c
Fax Relay Type = 0lechan 1 4
Fax Maximum Rate = 144config pbxtg 1#disable
Fax Playout FIFO nominal delay = 600
Command Error
config
Fax Modem Coding =AutoSwitch
config
———-ablechan 1
Auto Threshold = 50
configH323 Gatewaychan 1 3
—————–
config pb
Primary GK Address = 0.0.0.0
config
Primary Auto Discovery = 1
C
Secondary GK Address = 0.0.0.0g pbxtg 1#enablechan 1 6
Secondary Auto Discovery = 0nd Error
config
H.323 ID =ablechan 1
Register DN = Register as GW Prefixes(1)rror
config pbxtg 1#enablec
Ignore Bandwidth in ACF = no(0)
Command Error
Default H245 Tunneling = yes(1)
config pbxtg# exit
Round Trip Delay = 0 submit
One Stage Dialing = 0
Command Error
RTP Verification= No(0)tipath = yes(1)Do Lightweight RRQ = no(0)g(0)
Radius User Calls = No
———–host p 0.0.0.0(2)
authenticationport p 1812
End Of Di
accountingport p 1813
End Of Dialhost s 0.0.0.0
authenticationport s 1812no(0)
accountingport s 1813one
Paretry = 3no(0)
timeout = 5
CID = Tr
accounting
timeout: 5
2 Stage DEnabled Languages: Noneslate Inbound Caller ID = no
CID Translation Table
Relay
——ID = y
Caller ID Translation Table
IP Extension = no(0)
Index Pattern ReplacementDigits = 8Radius Endpointber of Digits =
—————authenticationport s 1812
accountingport s 1813retry = 3
timeout = 5
idtype = 0
passwordtype = 0
sharedsecretProduct Name: Tenor Analog A400 Multipath Switch – 4 ports (Rev. B)
Gatekeeper Status: Mini
GK Calls Allowed: 8
Feature Bit Status: -PS/+RB/-ER
Languages allowed: 1
Serial Number: A002-008C33
Ethernet Address: 00-30-E1-00-8C-33
IP Address: xxx.xxx.xxx.xxx
Subnet Mask: 255.255.255.0
Default Gateway: xxx.xxx.xxx.xxx
System Software Version: P4-2-20-40(LEC) (1733826/0xD5B6)
Boot Software Version: P4-1-3 (180592/0xE814)
Database Version: 2.08 09-13-2000 (277900)config#
10th November 2005 at 15:31 #22617MikeMGuestAlan,
Which side are you not getting dialtone from, PSTN or PBX? Is it when you dial in or out? Please explain a little. Also, you may contact me at mike_voip@hotmail.com as it is better to send the config as an attachment there then take up all the space on the forum for it.
Mike
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