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Has someone tried vacaltec.are they good

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #21026 Reply
    dirsha
    Guest

    i was wondering if anyone out there has tried vocaltec.if you have pls tell us about their quality.and do you if their 8 port gateway comes with an imbedded ivr and calling card billing system.
    thanks
    dirsha.

    #21027 Reply
    APC
    Guest

    IVR included, billing solution can be bundled.

    Quite a Good product, quality is good.

    #21028 Reply
    Sherman
    Guest

    I would also like some info on their products. I have tryed getting in touch with them through email but I have not gotten a response as yet.

    It has been 4 weeks since ive sent several emails to sales and information and nothing.

    #21029 Reply
    lenard
    Guest

    Vocaltec and CISCO serves different purposes. Vocaltec is really good for big corporate, or Enterprise solutions, verse CISCO which is very good mostly for small companies

    #21030 Reply
    James
    Guest

    Do you know of any independent whitepapers that support your thought of Vocaltec being good for corporations and Cisco being good for small businesses?

    #21031 Reply
    Rommel
    Guest

    Lenard –

    I would be interested to see where you got your information. I would have a hard time believing that cisco or vocaltec is relegated solely to smb/enterprise type offerings. If you have this information, you should send it to the domestic and international service providers that are using cisco and vocaltec in their VoIP networks.

    #21032 Reply
    Leonard
    Guest

    I already sent it to AT&T. Sorry I should probably mention Lucent , Nortel , and RAD digital switches in our conversation , but they weren’t under discussions here . also, you may check up ITXC.NET, if you already did. it’s give you better understanding why I do think so.

    #21033 Reply
    James
    Guest

    I would recommend working with Cisco over Vocaltec. You can easily download their manuals and they have an online configuration tool. You do not have to engage a sales person until you are ready to.

    #21034 Reply
    Leonard
    Guest

    Operational difficulties in installation not always justify by quality of product Cisco tech support very close to night mares plus it is very expensive .

    #21035 Reply
    telebear
    Guest

    Anyone here interop Cisco and VocalTec Gatekeeper interdomain before? Please advice.

    #21036 Reply
    Rommel
    Guest

    Leonard,
    FYI…ITXC does deploy Cisco and Vocaltec to the best of my knowledge. as they are an IXC, I still find it hard to believe you think both companies belong in the enterprise space, especially since I have been working with folks on service provider voice for a number of years.

    #21037 Reply
    Nikola
    Guest

    Does anyoune can tell price for VocalTec analogue 4/8 ports GW (FXO/FXS)
    How good is Answering and Disconnecting supervision with this GW.
    What is price for Billing which goes with VocalTec

    #21038 Reply
    Dave
    Guest

    VocalTec is Dialogic / Audiocodes PC based gateway. No answer supervision last I knew. It’s been two years since dealing with them. Billing is MIND CTI or the old Telephony Experts TGBM (Discontinued) which they may have bought the software resell rights. You will pay for port or session licensing.

    Look at Quintum, they have answer supervision on their analog boxes, and really are made for enterprise and carrier markets. Port per Port costs you will pay a price for the Dialogic ports and audiocodes typically has a royalty fee included in the price.

    #21039 Reply
    No answer supervision for VT?
    Guest

    Dave,

    Hello. I am not familiar with Vocaltec, but is is true that they don’t have answer supervision?

    This is a bit hard to imagine, as Vocaltec have a good reputation on their PC based analog GW’s, so I figured that they must have anser supervision and voice activity detection…

    Do they have them or not?

    #21040 Reply
    Dave
    Guest

    I worked for a company in the past that actually supplied VocalTec with a billing platform for their gateways. We also provided answer supervision hardware off of a dialogic platform. Being a Dialogic based software company we too were suprised they didn’t haven’t answer supervision in their gateways, since it’s a Dialogic Globalcall product. I know there were several companies back in the day (2+ years ago) we supplied our Dialogic based supervision platform to them that ran on VocalTec gateways. If they have today I don’t know. You may want to contact VocalTec directly. Tnet mostly deals in quintum hardware today, whereby their analog gateways have supervision built in. Otherwise I would look at Pleadise channel banks that can handle this supervision pretty much the same way Quintum does with thier analog units.

    I hope this helps. let me know if you have more questions

    Tnetcommunications.com

Viewing 15 posts - 1 through 15 (of 17 total)
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