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Requirements to get VoIP

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    Venkat Ammisetty
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    Hi All
    I am new to this VoIP.
    I would like to know,
    (1)what are the basic requirements I need to connect my PC to VoIP?
    (2)We are developing a CRM product,how do this VoIP I can integrate into my CRM package,Is there any third party tools to do this?

    Thank’s in Advance

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