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Overflow groups

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  • 1st May 2000 at 23:42 #32659 Reply
    Neville
    Guest

    I have 3 groups of service reps…the first two know 2 different products, the 3rd serves as an overflow for both. When determining reps needed for each group, does anyone have any idea how to include the overflow group in the numbers?

    Thanks for any help.

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Reply To: Overflow groups
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