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CS/HSS core performance KPIs dip help

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  • 31st July 2018 at 09:49 #70185 Reply
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    Hi
    I am new in CS/HSS core performance team
    How I can find the reason of dip of the below KPIs from MSS level ??? Or there are fixed counters that given clear picture of dip

    -Answer Rate.
    -Call Completion Rate.
    -Location update success rate.
    -Authentication Success Rate.
    -Paging Success Rate.
    -Success Rate of SMMO & SMMT.
    -VLR Subscribers.

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