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How to use the erlang table?

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  • #36784 Reply
    Laurent
    Guest

    Hi….. How can I use the erlang table?

    I got to the Erlang number 2.5 and I want to know how many channels do I need at my central site… I used one calculator available at the internet, but I’d like to understand how it works… I search about it, but I didn’t find what I need..
    This question has been already asked but the answer were not clear for me.

    Could someone give me a brief explanation about it or inform me a site which has it?

    #36785 Reply
    Vivek Pandey
    Guest

    Hello,

    I don’t know that how to use erlang table,
    can we tell me how to use erlang table, right now i am working in the BPO in call center,
    do the need full,,,,,

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