- This topic has 8 replies, 1 voice, and was last updated 8 years, 6 months ago by sky.
5th September 2010 at 00:59 #64212HerryGuest
Hi Pix & All,
I found drop problem in network (Ericsson) which when call already established then there’ll be silence voice for some seconds for both way and suddenly call is disconnected. Problem not always happen every time.
It takes time with so many calls using TEMS and I managed to have this drop.
From Layer 3 message :
Transaction identifier : 8
Protocol discriminator : (3) Call control; call related SS messages
Message type : 37
Coding standard : (3) Standard defined for the GSM PLMNS
Location : (2) public network serving the local user
cause value : (41) Temporary failure
Drop type: Abnormal network
CC Cause:Temporary failure
Call duration: 189968 ms
I checked RF condition is good (RxLev & RXQual), anyone can help?23rd September 2010 at 07:34 #64213QUANTGuest
I have the same problem. anyone can help?23rd September 2010 at 17:18 #64214m121Guest
For this you must first check who originated this drop (I mean your TEMS or Nr B) because in many cases if due radio conditions call is dropped in Nr B side Temorary failure is forwarded to Nr A MSC. If this is not the case then good luck because these drops are pain in the ass and in most cases are just a temporary failures 🙂24th September 2010 at 09:07 #64215BrotherGuest
Can be due to abis link or transcoder, better check the raw counters at the same time the problem occured to see the reason,3rd November 2010 at 05:45 #64216DungntGuest
Yes, I have same problem with you. Has anybody can help us ?3rd November 2010 at 12:34 #64217AliAsgherGuest
In case your call got muted first and then dropped, it can be a problem with CIC. Forward this case to core team and they may be able to confirm this to you.9th November 2010 at 14:00 #64218HerryGuest
I’ll try to escalate the issue to Core team then in case there is issue in CIC.
Herry14th April 2011 at 08:51 #64219SmartGuest
Hi same thing here. RF is good and call suddenly drop?
where to check?12th October 2012 at 14:53 #64220skyGuest
when i download something from Go store say to me ” Network Abnormal” why ? how can i Fix this problem ???? plz help me:-(