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Abnormal Network ; Temporary Failure

  • This topic has 8 replies, 1 voice, and was last updated 8 years ago by sky.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #64212 Reply
    Herry
    Guest

    Hi Pix & All,

    I found drop problem in network (Ericsson) which when call already established then there’ll be silence voice for some seconds for both way and suddenly call is disconnected. Problem not always happen every time.

    It takes time with so many calls using TEMS and I managed to have this drop.
    From Layer 3 message :

    MS1
    Disconnect

    Transaction identifier : 8
    Protocol discriminator : (3) Call control; call related SS messages
    Message type : 37
    Cause
    Coding standard : (3) Standard defined for the GSM PLMNS
    Location : (2) public network serving the local user
    cause value : (41) Temporary failure

    Time: 14:41:03.09

    Dropped Call
    Drop type: Abnormal network
    CC Cause:Temporary failure
    Call duration: 189968 ms

    I checked RF condition is good (RxLev & RXQual), anyone can help?

    #64213 Reply
    QUANT
    Guest

    I have the same problem. anyone can help?

    #64214 Reply
    m121
    Guest

    Hi, Herry.
    For this you must first check who originated this drop (I mean your TEMS or Nr B) because in many cases if due radio conditions call is dropped in Nr B side Temorary failure is forwarded to Nr A MSC. If this is not the case then good luck because these drops are pain in the ass and in most cases are just a temporary failures 🙂

    #64215 Reply
    Brother
    Guest

    Can be due to abis link or transcoder, better check the raw counters at the same time the problem occured to see the reason,

    #64216 Reply
    Dungnt
    Guest

    Yes, I have same problem with you. Has anybody can help us ?

    #64217 Reply
    AliAsgher
    Guest

    Dear Herry,

    In case your call got muted first and then dropped, it can be a problem with CIC. Forward this case to core team and they may be able to confirm this to you.

    #64218 Reply
    Herry
    Guest

    Thanks All,

    I’ll try to escalate the issue to Core team then in case there is issue in CIC.

    BR,
    Herry

    #64219 Reply
    Smart
    Guest

    Hi same thing here. RF is good and call suddenly drop?

    where to check?

    #64220 Reply
    sky
    Guest

    when i download something from Go store say to me ” Network Abnormal” why ? how can i Fix this problem ???? plz help me:-(

Viewing 9 posts - 1 through 9 (of 9 total)
Reply To: Abnormal Network ; Temporary Failure
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