you complain that my answer is too generic ?
look at your question !
in your second post, you state that you are near to site when that happened, which is a very important information 🙂
now you should tell us how many times it happened ?
what do you see in the QoS counters ? Is this cell suffering high call drop rate ?
If not : could we assume the failure happened only once during drive test, and it could just be a SW bug in the system, or in the MS ?
if yes : what is the main cause of call drops in this cell ?
In your DT, can you see the RADIO LINK TIMEOUT counter (or “S” counter) ? Is it at its maximum value or is it lower ? (max value can be seen at call setup).
well, it happens so many times at some sites …drop are 48% due to low ss …45% due to other reasons …
rlinkt -20 it’s same throughout network we can’t increase actually…it’s fixed and agreed by customer ……