We have aprox. 20 medical offices in different locations throughout the midsection of our state. 2 of the larger sites have Nortel CS1000’s. One is running IP only, and the older site is running a mix is analog, digital and ip phones.
We have one site that contains only business/support staff, ie:accounts receivable and IT. This site has a Cisco Call Manager.
The rest of our sites are smaller and have a hodge-podge of systems, ranging from an old avaya definity to norstar, to 3 different flavors of centrex, with a couple of comdial’s and an executone thrown in just for fun.
Our goal is to bring the smaller sites all on one system and implement 5 digit dialing between all sites.
Our dilema is Cisco or Nortel? Our network staff favor Cisco, but I have found Nortel to be the more stable of the 2.
I would love to hear from anyone who has experience with both. Has anyone deployed one and then later took it out in favor of the other?