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Number of lines?

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  • #33164 Reply

    Can someone offer me another description for engineering the number of lines required? Thank You!

    #33165 Reply
    Joseph Brew

    the number of line required is the maxi number of people who will be talking at the same time

    #33166 Reply
    Alex Yuen

    Number of lines required

    The number of lines required is under a predefined grade of service e.g. 0.5% of GOS or 0.1% of GOS at peak busy hour ( normally will be the typical type of services, different services will have different peak busy hour)

    e.g. local telephone lines
    at 0.5% of GOS at peak busy hour,
    erlang B is using with full availability, 10 lines only offers to carry 3.96 erlang.

    #33167 Reply

    Should i figure out the outgoing calls at .80 erlang seperate from the incoming calls which are at 1 erlang?

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