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International Certificate

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  • #33155
    Sunil Karnatki
    Guest

    What I would like to know is if there is any international certification that takes care of a call centre?

    If so then where do I access the information needed and how do we go about the certification process.
    I would also like to know what standards are needed to be maintained in the call centre to be certified internationaly

    Regards
    Sunil Karnatki

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